CA Announces Disney Institute as Opening Keynote Business Behind the Magic Presentation to Launch 2011 BCA Expo
Broomfield, Colo. ““ December 28, 2010 — The Billiard Congress of America is pleased to announce that the keynote address for the 28th International Billiard & Home Recreation Expo will be presented by Disney Institute. The 2011 BCA Expo will open with “œDisney’s Approach to Quality Service” on Wednesday, July 13, 2011 at 9:15 a.m., at the Sands Expo & Convention Center in Las Vegas, Nevada.
Built on the philosophy, “œTo change the way you do business, you have to change the way you think about business,” Disney Institute provides insight and proven techniques for more than half of the Fortune 100 companies. Attendees receive a rare opportunity to peek behind the curtains and witness “œthe business behind the magic” of Disney.